tk922 Privacy Policy

1. Introduction and Scope

tk922 ("we", "our") operates a secure online betting and casino platform for users in Bangladesh. This privacy policy applies to our website https://tk922.cam and all related services.

By registering or using our platform, you are considered to have given your consent to the terms of this privacy policy. This policy clearly explains how your personal information is collected, for what purposes it is used, and how it is kept secure. If you have any objection to any part of this policy, please contact us or stop using the service.

2. Information We Collect

tk922 collects various types of information to provide its services. The categories of information collected are described below:

a) Information provided directly by you:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay or bank information)
• Password provided at account creation (stored in encrypted form)

b) Information collected automatically:

• IP address and device type
• Browser information and operating system
• Site usage patterns and page visit data
• Data collected through cookies and similar tracking technologies
• Session duration and login history

3. Purpose of Data Collection

tk922 uses your personal information for the following purposes:

• To complete the account registration and identity verification process
• To securely process deposit and withdrawal transactions
• To provide customer support and resolve issues
• To provide bonuses, promotions, and VIP benefits
• To monitor user activity in accordance with responsible gambling policy
• To prevent fraud and ensure account security
• To analyse data for improving the quality of platform services
• To meet legal and regulatory obligations
• To provide a personalised gaming experience

4. Data Storage and Security

tk922 has implemented industry-standard technical measures to protect your information:

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Passwords are always stored in encrypted form using strong hashing algorithms
• Financial data is stored separately on high-security servers
• Regular security audits and vulnerability assessments are conducted
• Only authorised personnel have access to personal information
• Firewalls and intrusion detection systems are active at the data centres

The data retention period is determined based on legal requirements and business needs. In general, data for active accounts is retained for the duration of the service and, after account closure, for a specified period as required by legal obligations.

5. Sharing Information with Third Parties

tk922 does not sell or rent your personal information. However, limited information may be shared in the following circumstances:

• Payment processors: Financial information required to complete transactions through bKash, Nagad, Rocket, Upay or banking institutions
• Technology service providers: Contracted partners for website operation, hosting, and security services
• Legal authorities: Where we are obligated to comply with a valid court order or government directive
• Fraud prevention: Where required to investigate money laundering or other serious criminal offences

All third-party partners operate under strict confidentiality agreements and may not use your information beyond the stated purpose.

6. Cookie Policy

The tk922 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the quality of our services.

Types of cookies used:

• Essential cookies: To maintain login sessions and ensure security
• Functional cookies: To remember your preferences and settings
• Analytics cookies: To monitor site usage and improve services

You can control or decline cookies through your browser settings. However, disabling cookies may cause some services to not function properly.

7. User Rights

As a user of tk922, you have the following rights over your own information:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to correct or update inaccurate or outdated information
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations)
• Right to restrict processing: The right to request that we stop using your information for specific purposes
• Right to portability: The right to receive your information in a structured format
• Right to object: The right to object to certain types of processing of your information

To exercise these rights, send an email to [email protected]. We will respond to your request within 30 business days.

8. Protection of Minors' Data

tk922 is intended only for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant data.

If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.

9. International Transfer of Data

Our server infrastructure may be located in multiple countries. Even if your data is transferred outside Bangladesh, we ensure that it is protected in that country or organisation to an equivalent or higher security standard.

For international data transfers, we use Standard Contractual Clauses and other appropriate protective measures.

10. Marketing Communications

When registering on our platform, you may consent to receiving promotional communications from us. These communications may include:

• Information about bonus offers and promotions
• New game and feature updates
• Notifications of special benefits related to the VIP programme
• Important account updates and security alerts

To unsubscribe from marketing emails at any time, click the "Unsubscribe" link at the bottom of the email or send a request to [email protected]. However, important messages related to your account will continue to be sent.

11. Third-Party Links and Services

The tk922 platform may integrate services from game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers have their own privacy policies and tk922 is not responsible for their data processing practices.

Payment service providers such as bKash, Nagad, Rocket, and Upay operate according to their own privacy policies. Your financial information passes directly through these services at the time of a transaction.

12. Changes to This Policy

tk922 may update this privacy policy as needed. For significant changes, we will:

• Publish a notice of the change in a prominent place on the website
• Notify registered users by email
• Update the "Last updated" date at the top of the page

Continued use of the platform after any change will be considered your consent to the updated policy. We recommend that you review this policy regularly.